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All Star Consumer Direct Operations Manager

Do you enjoy breathing in fresh mortgage industry air? Are you a leader with great metrics to reflect on your work?  Do you want to contribute in excelling in productivity and service levels on loans? If so, we want to hear from you!

Castle & Cooke Mortgage is rapidly emerging as a preeminent lender in the United States.  We are adding new staff, raising the expectations of our existing team and radically shifting our culture.  As we grow, we are relentlessly pursuing excellence in all parts of our business.  Our focused commitment on excellence is manifested in our staff and the high quality mortgage loans we originate.

As the Consumer Direct Operations Manager, you will manage and direct the daily activities of the mortgage processors in the Consumer Direct department. You will work closely the sales team, Underwriting, Closing and Funding to help facilitate file flow.

You will also help to manager the pipeline productivity, service levels and performance of Processors on your team. As a problem solver, you will oversee the processors and will obtain the necessary information on loans to process mortgage files, examine documents to ensure accuracy and compliance with underwriting guidelines, and working closely with the underwriting, closing, funding, and post-closing teams to resolve any follow up documentation required. With your great attention to detail, you will create reports to track productivity, quality, and performance of processors nationwide. You will also play a pivotal role in setting the service level standards and ensure loans are processed within the company’s standards. If this sounds like you, apply today to join our team!

Castle & Cooke Mortgage, LLC participates in eVerify. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I9 to confirm work authorization.