Privacy
Policy

What does Castle & Cooke Mortgage, LLC, do with your personal information?

Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.

The types of personal information we collect and share depend on the product or service you have with us. This information can include:

  • Social Security number and income
  • Credit scores and credit history
  • Account balances and assets


When you are no longer our customer, we continue to share your information as described in this notice.

All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information; the reasons Castle & Cooke Mortgage, LLC, chooses to share; and, whether you can limit this sharing.

Reasons we can share your personal information

Does Castle & Cooke Mortgage share?

Can you limit this sharing?

For our everyday business purposes—such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus

 

Yes

 

No

For our marketing purposes—to offer our products and services to you

Yes

No

For joint marketing with other financial companies

No

We don’t share

For our affiliates’ everyday business purposes—information about your transactions and experiences

No

We don’t share

For our affiliates’ everyday business purposes—information about your creditworthiness

No

We don’t share

For nonaffiliates to market to you

No

We don’t share

 

How does Castle & Cooke Mortgage, LLC, protect my personal information?

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.

How does Castle & Cooke Mortgage, LLC, collect my personal information?

We collect your personal information, for example, when you:

  • Apply for a loan or give us your contact information
  • Give us your income information or provide employment information
  • Show your government-issued ID
    We also collect your personal information from others, such as credit bureaus, affiliates, or other companies.

Why can’t I limit all sharing?

Federal law gives you the right to limit only:

  • Sharing for affiliates’ everyday business purposes—information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for nonaffiliates to market to you


State laws and individual companies may give you additional rights to limit sharing.

Definitions

Affiliates—Companies related by common ownership or control. They can be financial and nonfinancial companies. Castle & Cooke Mortgage, LLC, has no affiliates.

Nonaffiliates—Companies not related by common ownership or control. They can be financial and nonfinancial companies. Castle & Cooke Mortgage, LLC, does not share with nonaffiliates so they can market to you.

Joint marketing—A formal agreement between nonaffiliated financial companies that together market financial products or services to you. Castle & Cooke Mortgage, LLC, doesn’t jointly market.

California Residents

California Residents may have additional rights, which supplement our general Privacy Policy. Please click here to go to Important Privacy Choices for California Consumers.

Terms & Conditions (SMS Messaging)

By opting in to receive SMS communications from us, you agree to the following Terms & Conditions. You may receive text messages related to our services, including but not limited to: account notifications, updates, reminders, support communications, and promotional offers. Message frequency may vary depending on your interaction with our services. Message and data rates may apply based on your mobile carrier plan. Charges are your responsibility.

By providing your mobile number and opting in, you consent to receive SMS messages from Castle & Cooke Mortgage. You can opt out at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages from Castle & Cooke Mortgage unless you re-subscribe. We may update these Terms & Conditions at any time. Continued participation in our SMS program constitutes acceptance of any changes. Mobile data and communications will not be shared with others or third parties.

Questions? Call 1-855-429-1977, email privacy@castlecookemortgage.com, or visit www.castlecookemortgage.com.