At Castle & Cooke Mortgage, LLC (“CCM”), we have made the decision not to share customer information that you entrust to us, except with our affiliates as described below, and except as permitted (or required) by applicable laws and regulations. CCM respects the privacy of its customers, and it is our policy to maintain your information in a confidential manner. We are committed to providing our customers with the highest level of service, which includes respecting the security and privacy of our customers’ personal information.
Following is a description of the type of information we collect, how the information is used, and what we do to keep the information secure.
Information We Collect
We collect publicly available information and non-public personal information about you from the following sources:
- Information we receive from you on applications or other forms
- This information could include your name, address, social security number, employment information, income, and account numbers
- Information about your transactions with us, our affiliates, or others. This information could include loan balance, payment history and other account information.
- Information we receive from others, such as credit bureaus, appraisers, or employers. This information could include credit bureau reports, employment verification and any other information related to your credit worthiness
- Information about other credit relationships when we verify personal information you have provided us. This information could include account balances and payment history
How We Use Your Information
CCM uses the information collected to provide to you the service you requested. Information may be shared with or used by CCM, its affiliates and unaffiliated third parties for a number of authorized purposes, such as:
- To protect your accounts from unauthorized use or identify theft
- To process your requests, such as loan applications
- To service or maintain your account, such as process payments
- To respond to a subpoena, a fraud investigation, or other legal process
- To respond to credit bureaus, or similar reporting agencies, and government agencies
- To transfer your loan or account to another financial institution or third party that buys your loan or account, or if we sell or combine parts of our business
- To engage another company to collect on your account
- To keep you informed of financial services CCM can provide that it feels may be a benefit or of interest to you
Sharing Your Information
Security – How We Protect Your Information
The Security of our customer’s information is a very serious matter. We restrict access to customer information to persons who need to know that information to perform their specific job duties. Administrative, technical and physical safeguards are used to ensure security and confidentiality as well as protect against potential threats or hazards to the security and integrity of our customer’s information. We strive to ensure that companies we do business with also adhere to these standards. Although these measures are taken to protect customer information, CCM does not guarantee that unauthorized access will never occur.
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If you do not accept cookies, you may not be able to use some features of our Service and we recommend that you leave them turned on.
You may opt out of the use of the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings web page: http://www.google.com/ads/preferences/
Google AdWords remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/
Twitter remarketing service is provided by Twitter Inc.
You can opt-out from Twitter’s interest-based ads by following their instructions: https://support.twitter.com/articles/20170405
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook’s interest-based ads follow these instructions from Facebook: https://www.facebook.com/about/ads/#568137493302217
Facebook adheres the Self-Regulatory Principles for Online Behavioral Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USA http://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canada http://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europe http://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
AdRoll remarketing service is provided by Semantic Sugar, Inc.
You can opt-out of AdRoll remarketing by visiting this AdRoll Advertising Preferences web page: http://info.evidon.com/pub_info/573?v=1&nt=1&nw=false
Do Not Track Disclosure
We support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services and/or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use your information for any other purpose.
We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
The security of your Personal Information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.
However, please be aware that no method of transmission over the internet, or method of electronic storage is 100% secure and we are unable to guarantee the absolute security of the Personal Information we have collected from you.
Your information, including Personal Information, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the information, including Personal Information, to United States and process it there.
Links To Other Sites
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Only persons age 18 or older have permission to access our Service. Our Service does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a children under age 13 without verification of parental consent, we take steps to remove that information from our servers.